You Said It
Kathleen Dietrich, operations manager at Commercial Lumber and Pallet Company, answers questions from the Pallet Enterprise about working in the industry.
Date Posted: 4/1/2013
Kathleen Dietrich is the operations manager at Commercial Lumber and Pallet Company, a wooden pallet manufacturer with locations in City of Industry and Beaumont, Calif.
Pallet Enterprise: What is the hardest challenge your company faces right now?
Dietrich: The rising lumber market and the sourcing of material. At times it feels as though we can’t raise our prices fast enough and then at the end of the day we realize that pricing is almost secondary to securing fiber to support our accounts. So far, so good!
Pallet Enterprise: What is the best piece of business advice that you have ever received?
Dietrich: When I first started working at Commercial Lumber and Pallet at nineteen years old, the president of our company, Ray Gutierrez, shared his favorite quote with me. “The harder I work, the luckier I get.” I took it to heart and have moved forward always keeping this in mind.
Pallet Enterprise: What is the best part of working in this industry?
Dietrich: The people – employees, vendors and customers. We view all three of these groups as partners playing an integral part in helping Commercial Lumber and Pallet achieve our goals. As a result, I’ve had the opportunity to meet some really great people and see many diverse operations that contribute to make the world literally “go around.”
Pallet Enterprise: If you could change any business decision that you have made in the past, what would you do differently and why?
Dietrich: I have never been one to look back if I can help it. Even bad decisions are learning experiences that help you to make better decisions moving forward. I’ve been blessed with a great team of people, and I value their opinions. I always try to look at opportunities and challenges with many sets of eyes and not just my own before making decisions. It sounds cliché, but I truly do try to keep a positive attitude at all times.
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